Bioinspiron Technologies (OPC) Pvt. Ltd aims to provide a smooth and transparent shipping experience for our customers on the e-commerce website www.microshine.in. This shipping policy outlines the key details regarding order processing, dispatch timelines, shipping methods, and cost calculations.
Order Processing:
- Orders are typically processed within 1-2 business days after receiving confirmation and payment.
- Customers will receive an email notification with tracking details once the order is dispatched.
Dispatch Timelines:
- We strive to deliver orders within the following timelines:
- Metro Cities: Delivered within 3-5 business days.
- Other Cities: Delivered within 5-7 business days.
- Remote locations may experience slightly longer delivery times.
Shipping Methods:
- We collaborate with reputed courier companies to ensure safe and secure delivery.
- The available shipping methods and their estimated delivery timelines will be displayed during checkout.
- Customers can choose the most suitable option based on their preferences.
Shipping Cost:
- Shipping costs are calculated based on the order value, weight, and destination.
- Free Shipping: We may offer free shipping promotions above a certain order value. These promotions will be clearly highlighted on the website.
- Real-time Cost Calculation: The exact shipping cost will be automatically calculated and displayed at checkout before placing the order. This ensures transparency and allows customers to make informed decisions.
Tracking:
- Customers will receive a shipping confirmation email with a tracking number upon dispatch.
- This tracking number allows customers to track the progress of their shipment on the courier company’s website.
Undelivered Packages:
- In case of failed deliveries due to incorrect addresses or customer unavailability, we will contact the customer to arrange redelivery.
- Redelivery charges may apply in such cases.
International Shipping:
- Currently, we do not offer international shipping on www.microshine.in.
Changes to Shipping Policy:
- We reserve the right to modify this shipping policy at any time. Any changes will be reflected on this page and communicated through website announcements.
Contact Us:
- For any questions or concerns regarding our shipping policy, please contact us at [info@microshine.in]
Additional Information:
- We take utmost care in packaging our Microshine Microfiber products to ensure they reach customers in pristine condition.
- During peak seasons or unforeseen circumstances, there might be slight delays in processing or shipping. We will keep our customers informed in such cases.
This shipping policy is designed to provide clear and comprehensive information to our customers. By following these guidelines, we aim to deliver a positive and efficient shipping experience for everyone who chooses Microshine Microfiber products.