General
If you are not entirely satisfied with your purchase, you can return the product and get a full refund or exchange it for another one, similar or different.
Returns
- You can return a product for up to 30 days from the date you purchased it.
- Returned products must be in the original packaging and in the same condition you received them.
- Please keep your receipt.
Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If your return is approved, we will process a refund to your original method of payment.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Refunds will be credited to your original payment method within 5 to 7 business days.
Exceptions
Some items are non-refundable and non-exchangeable, including:
- Items that have been used or damaged by the customer
- Items not in their original condition
- Items returned after 30 days from purchase
Cancellation
- You are entitled to cancel your order within 30 days without giving any reason.
- To cancel an order, inform us by email at [info@microshine.in]
We will reimburse you using the same payment method as you used for the order within 30 days of receiving the returned goods.
Conditions for Return
- The goods must be purchased in the last 30 days.
- The goods must be in the original packaging.
The following items cannot be returned:
- Items made to your specifications or clearly personalized.
- Items that are not suitable to be returned due to health protection or hygiene reasons and were unsealed after delivery.
- Items that are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
- You are responsible for the cost and risk of returning the goods to us.
- You should send the goods to: Bioinspiron Technologies (OPC) Pvt. Ltd., Shroffs Shrushti, House No 2, Behind Mercedes Benz Showroom, Baner, Pune 411045.
- We recommend using an insured and trackable mail service.
- We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts
- If the goods were marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
- If the goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by email at [info@microshine.in].